Last Updated: February 20th, 2024
Effective Date: August 18th, 2023
Please read this Privacy Policy (“Policy”) carefully when using NTWorld Pte Ltd’s (Unique Entity Number: 202202729N) services. This Privacy Policy is not limited to the practices of NTWorld Pte Ltd, and its affiliated companies (ACEGO Pte Ltd (Unique Entity Number: 202321990W) and LinkPass Pte Ltd etc. (Company Registration No: 3293589) listed herein. Your use of the services will be subject to this Privacy Policy and all capitalized terms used but not defined in this Privacy Policy shall have the same meaning(s) ascribed to them in the Terms of Service (“Terms”).
TABLE OF CONTENTS
1. Introduction
2. Our Services
3. What Information Do We Collect
4. What Information Gets Collected and Stored Automatically
5. How We Use Your Information
6. How We Share Your Information
7. Cookies And Related Technologies (Inclusive of Tracking)
8. Third-Party Sites and Services Collecting Information
9. Your Choices About Our Collection, Use, And Disclosure of Your Information
10. How We Keep Your Information Secure
11. Special Note to International Users
12. Children’s Privacy
13. Your Privacy Rights
14. Privacy Notice for California Residents
15. Appendix. SUPPLEMENTAL TERMS – JURISDICTION SPECIFIC
16. Where We Hold Your Information
17. Fees and Payment (Billing and Subscriptions)
18. Changes to Our Privacy Policy
19. How to Contact Us
1. INTRODUCTION
NTWorld Pte Ltd (“NTWorld”, “we”, “our”, “Company” or “us”) are committed to protecting and respecting your (“you”, “your”, “user”, or “player”) privacy in accordance with the applicable data protection legislation as we collect, use and process information about you. We provide various services related to the Game (i.e., game, website, event, survey, or customer service) ("Games and Services"). This Policy covers the personal information that is provided, collected, disclosed, requested, or generated when you access, use, or subscribe to our Games and Services via websites, applications, email, text, and other electronic communications except where separate privacy policies or terms and conditions apply. We will use Your Personal data to provide and improve the Games and Services which is offering play-to-earn game features or blockchain-based digital contents (collectively, “Blockchain Games”) or Blockchain Games-related Websites, Applications, or other Services that post this Privacy Policy (including products, interactive features, events, newsletters, advertisements, and other services along with Blockchain Games) (hereinafter referred to as “Services”). By using our Services related to the Game, you agree to the collection and use of your personal information in accordance with this Policy. If you do not agree to the processing of your Data in the way that this Privacy Policy describes, please do not provide your information (when we request) and stop using the Games or any services associated with the Game immediately. This Policy applies to all our Games and Services and explains the rights and choices you have with respect to this data, and how you can communicate with us. This Policy does not apply to and cannot control activities when you click or visit other sites from our Game and Services ((including NTWorld subsidiaries and affiliates not listed above), whether through any application or content (including sponsored advertisements) that may link to or be accessible from and/or through our Services. We may amend this Privacy Policy from time to time according to the relevant laws, users can find the updated Privacy Policy on our website as well as on the Game application. When we do, we will revise the effective date above. While we will periodically inform you of this Policy or any material changes to it, your continued use of our Games and Services after such changes means you accept the Policy as revised. We encourage you to periodically review this Policy to stay informed about how we collect and process your personal information. From time to time, we may ask you to confirm your acceptance of this Policy when we offer our Games and Services. NTWorld will comply fully with the Personal Data Protection Act 2012 and its subsidiary legislation (collectively, the “PDPA”) in collecting and handling your personal information.
2. OUR SERVICES
a. General
The Services introduce an online mobile gaming platform named Parallel World, available on both iOS and Google Play. Within this Game, Users can acquire and interact with unique in- Game Assets, hereinafter referred to as "ASSET(s)." These ASSET(s) carry a distinct significance, enriching the gaming experience both inside and outside the Game environment. In addition to these ASSET(s), Parallel World enhances the user experience with an innovative Pedometer feature. This functionality awards Users for their physical activity by converting steps into in-Game rewards, further intertwining the realms of virtual gaming and real-world movement. This addition not only encourages a healthy lifestyle among our Users but also introduces a novel dimension of engagement within our gaming ecosystem. Parallel World facilitates its Users with the feature to effortlessly transfer out and receive in-Game rewards. This is made possible by connecting with our affiliate, ACEGO, which serves as an intermediary platform ensuring seamless transactions and conversions of these in-Game rewards, raising them to a stature of collectible value. This not only diversifies the gameplay experience but also ensures users can make the most of their ASSET(s) across various games provided within the Services. By incorporating the Pedometer feature, we further our commitment to providing a comprehensive and immersive gaming experience that extends beyond traditional gameplay mechanics. By connecting with ACEGO, users can streamline the process of acquiring, transferring, and optimizing the use of their ASSET(s) within Parallel World and other associated games. The integration of the Pedometer feature signifies our dedication to innovation and the well-being of our Users, offering them a rewarding avenue to merge physical activity with the digital adventures of Parallel World.
b. Earning Assets
Users can acquire Assets through the Game's Reward Mechanism. The primary in-Game currency is Rare Earth, obtainable through in-game mining activities, investing in in-game mines, and currency deposits. It's primarily used for land development and urban construction. Conversely, Cash, the secondary currency, can be accumulated through tasks, in-game dividends, mission completions, and more. Unlike many games, in Parallel World, NTWORLD allows assets earned in-game to be transferred to our affiliate platform, ACEGO, expanding the utility and value of these assets beyond the game's environment.
c. Asset Terms
In "Parallel World," Rare Earth stands as a cornerstone, serving multifaceted functions and enhancing player engagement. This in-game currency offers users a dynamic experience and depth in gameplay.
Key Functions of Rare Earth (Game Currency):
• Land Development: Players can use Rare Earth to develop and enhance their land within the game.
• City Upgrades: Rare Earth allows players to upgrade their cities. After the city upgrade, the map area expands, allowing players to purchase land or construct more buildings.
• City Expansion: Players can expand their existing cities or establish new ones using Rare Earth.
• In Game Currency (Rare Earth) Exchange: In Game Currency (Rare Earth) can be purchased for in-game currency or other valuable resources.
• Item Purchases: Players can use Rare Earth to acquire in-game items (Prop Cards etc.) and equipment.
Methods of Obtaining Rare Earth:
• Players can obtain Rare Earth through the following methods:
• Mining: Players can engage in mining activities within the game to acquire Rare Earth.
• Mining Investment: Investing in mines provides players with Rare Earth dividends after a bi-weekly (half-life) period. Additionally, players have the option to purchase the in- game currency (Rare Earth) via in-app purchase transactions.
d. Transacting In Assets
All transactions regarding Assets are managed and confirmed on the Game itself. In the event there is a transaction in or out, it goes through ACEGO Pte Ltd, one of NTWORLD's affiliates. NTWORLD is not and shall not be a party to any transaction or dispute in-Game.
e. Game Rules
• Dice Roll: Dice Roll is central to this Game. The dice tray refreshes automatically when Users have used all the dice, or Users can opt to manually refresh it using Rare Earth (purchasable in-Game via Google Play), even if they have any remaining dice. Note that there is no limit to the number of times a user can roll the dice each day. However, once the allotted number of rolls has been exhausted, the user will no longer be able to roll the dice.
• Character Movement: Within the Game, the way characters maneuver greatly influences the game's trajectory. It's paramount that Users understand the significance of correct movement. The movement decisions they make will have direct consequences on game progression and the strategic pathways they can adopt.
• Financial Management: Users must judiciously allocate their in-game cash between investments and expenses. Monitoring their financial health is essential. Overspending might push them into bankruptcy. Once bankrupt, Users will face two choices: liquidate their assets to reconcile the deficit, or engage in passive mining within the mines until they can lift their bankruptcy status.
• Prop Cards: The Game offers various Prop Cards - including the Robbery Card, Hacker Card, Direction Card, U-turn Card, and Migration Card. Users can acquire these either by purchasing them or through gameplay to gain additional advantages or boost their wealth. All these cards are stored in the system backpack, which acts as the in-game inventory. For instance, the Migration Card allows Users to relocate and commence life anew in a different in-game city. Still, it's essential to note that certain assets like stocks, real estate, and mining profits remain unaffected. However, some specific rules are associated with these cards.
• Traveling Mechanism: Traveling isn't just a luxury in this Game; it's vital. It permits Users to discover diverse cities and delve into varied in-game environments. But, certain conditions might restrict players from traveling. These include:
(i) Intermediate-tier abnormal states;
(ii) Advanced-tier abnormal states;
(iii) Near-death states
(iv) Working states;
(v) Bankruptcy states;
(vi) Insufficient level (below a specified value); and
(vii) Arrested states Wanted states.
DISCLAIMERS WITH RESPECT TO SERVICES.
ANY INFORMATION PROVIDED BY OR ON BEHALF OF NTWORLD ON ANY PLATFORM OR THROUGH THE SERVICES IS FOR INFORMATIONAL, PROMOTIONAL, AND ENTERTAINMENT PURPOSES ONLY AND SHOULD NOT BE CONSTRUED AS, NOR IS IT INTENDED AS, AN OFFER TO SELL, OR THE SOLICITATION OF AN OFFER TO BUY, ANY INTEREST IN ANY SECURITY, ENTITY, INVESTMENT VEHICLE OR CONTRACT, INCLUDING, BUT NOT LIMITED TO, WITH RESPECT TO DIGITAL ASSETS.
Updates.
You understand that the Services are evolving. As a result, we may require you to accept updates to continue to use any portion of the Services. You acknowledge and agree that we may update the Services with or without prior notice to you. You may need to update third-party software from time to time in order to use the Services. Any future release, update or other addition to the Services shall be subject to Parallel World’s Privacy Policy with reference to Parallel World’s Terms and Conditions. NTWORLD, its suppliers and service providers reserve all rights not granted in Parallel World’s Privacy Policy with reference to Parallel World’s Terms and Conditions. Any unauthorized use of any Services terminates the licenses granted by us pursuant to Parallel World’s Privacy Policy with reference to Parallel World’s Terms of Service.
3. WHAT INFORMATION DO WE COLLECT
We collect various categories of information that may directly or indirectly identify or describe you, your device, or information that may be reasonably capable of being associated with or reasonably linked to you or your device. This collection occurs when you engage with our Services in numerous ways, such as registering an account, subscribing to our services, signing up for newsletters, making in-Game purchases, posting content, using social features, participating in contests, promotions, events, responding to surveys, or requesting further services. The nature of the information collected can vary depending on the context of your interactions with us, which include but are not limited to:
a. Identifiers: Information such as player’s Game ID, nickname, name, IP address, email address, postal address, phone number, date of birth, gender, country of residence, image, language, nationality, and any other details you may provide in your Game profile.
b. Internet or Other Electronic Network Activity Information: Data related to your browsing behaviour and device usage while interacting with our Games and Services, including but not limited to device model, operating system version, MAC address, device ID, network type, time zone settings, battery status, screen resolution. This also encompasses information obtained through the use of the camera for features within the game that might require photo taking or augmented reality experiences.
c. Game Information: Specifics about crash reports, system activity (e.g., game settings, play date/time), and transaction information like purchase date, items purchased, billing address, which also entails details related to in-app purchases (IAP) allowing for transactions within the game for currency, special items, or upgrades.
d. Social Media and Third-Party Platform Integration: Collection of player’s social media account ID or channel ID, and certain information from your third-party platform profile/accounts as allowed by the platform's terms and your privacy settings. This includes access to your device's advertising ID for delivering personalized advertisements.
e. Account Information: Your NTWorld account details, excluding the password, with additional permissions for app functionalities such as reading from and writing to external storage, managing network and Wi-Fi state access, and accessing health and fitness data, when relevant.
f. Player Interactions and Public Posts: Includes your responses to in-game surveys, health and fitness information (e.g., heart rate, steps taken), text messages, chats, and other forms of communication within our Services. Information disclosed in social features or posted in public areas of our website/applications is also collected.
We shall use these data to operate and improve our Game and Services. Some of this information is collected through our use of cookies and related online tools and/or technology. See our “Cookies and Related Technologies” section below for more information.
4. WHAT INFORMATION GETS COLLECTED AND STORED AUTOMATICALLY
• As you interact with our Services, including our websites and applications, our use of data collection technologies automatically gathers certain information about you, your device, and your engagement with our Games and Services. The scope of automatically collected information includes but is not limited to:
i. Your IP address, country of residence, device identifiers like the model, operating system, browser type, language setting, RAM, CPU, hard drive, and storage device information. Applications installed on your device, the device telephone number, and device event information, such as crash reports and system activity, are also collected. Unique identifiers assigned to you or your device, including player ID and advertising ID, are part of this data collection.
ii. Information regarding your access and use of our websites, applications, and Services, encompassing games accessed, game progress and scores, in-game purchases, pages visited, and interactions with content and advertisements online. Geolocation data, derived from IP address or metadata in uploaded/shared content, alongside health information and fitness data, when permitted, is also collected to enhance user experience through features like our in-game "Pedometer."
• This information may include personal data or be connected to personal data we gather through other means or receive from third parties, aiding us in enhancing our Services and providing a personalized service experience.
• Information may also be obtained from third-party partners and businesses under the following circumstances:
i. When you purchase or download our games from third-party stores such as Google Play or the iOS Store.
ii. When you access or use our Services through a third-party gaming platform or console.
iii. When you use your third-party social media accounts to register or log in to your NTWorld game account.
iv. When you engage with third-party social features and plugins within our Services.
v. When you interact with our blockchain-based Game content through authorized marketplaces or platforms.
• The information received from third parties may include your name, photo, device identifier, account details with third-party stores, social media, or platforms, including account numbers, IDs, and usernames. For users engaging with our blockchain-based digital content services, digital wallet account information, email addresses, and transaction records may also be collected.
• We may combine this data with the personal information we already hold about you to deliver personalized content, improve your game experience, and for other purposes disclosed in this Privacy Policy.
5. HOW WE USE YOUR INFORMATION
We (or a third party on our behalf and under our instructions) shall use the collected information for a variety of purposes, primarily, to provide the Games and Services to players like you and to improve the quality of our Games and Services. These include:
a. To operate and provide our Games and Services, personalize your gameplay experience, including utilizing health and fitness data (such as steps and heart rate) to support the "Pedometer" feature. This engagement promotes physical activity by converting steps into in-game rewards, encouraging daily activity without carrying over to the next day. Activation of this feature is contingent upon user consent, aiming to enhance the gaming experience through physical activity. Participation in this feature is subject to stringent data protection measures, ensuring the confidentiality and security of your health data in compliance with the PDPA of Singapore.
b. To set up and administer your account registered with us and maintain your transaction records along with saving your game data to enable your gameplay across multiple devices;
c. To fulfill your orders, including purchase of our goods or service, etc.;
d. To improve the quality of our Games and Services, undertake research and analysis and to fix bugs or program malfunctions;
e. To detect and act upon the illegal or unauthorized use of our Games and Services;
f. To manage inquiries and requests from you (e.g., refund items in-game, etc);
g. To provide advertising information and other information on marketing and promotional events, sweepstakes, and surveys;
h. To track usage patterns, analyze trends of users, and calculate statistics on Games and Services;
i. To prepare user statistics and provide in-Game metrics (such as a leaderboard);
j. To operate and provide opportunities to participate in tournament(s), facilitate social interactions among users and help users find friends online;
k. To host message boards or forums related to our Games or Services;
l. To provide you with customer and technical support when requested, and to communicate with you about your account, purchases, subscriptions or Services related to our Games and Services;
m. To send you offers, promotions, newsletters, and communication regarding our Services or related products, including third parties’ goods and services;
n. To display relevant advertisements tailored to your preference on our Services and elsewhere online across various sites and apps besides to measure and analyze effectiveness of advertising, including third parties’ advertisements placed in our Games and Services;
o. To receive user complaints, investigate disputes, monitor and/or moderate chats (includes banning of foul words and/or languages, banning of players who violates our Policy), regulate player’s online in-Game behavior;
p. To carry out our obligations and enforce our rights arising from any contracts entered between you and us, including billing and collection;
q. To enable connection with third-party digital wallet providers and/or services, to authenticate and facilitate virtual currency and NFT transactions (if you use our play- to-earn or Blockchain-based digital content services);
r. To prevent, detect, identify, investigate, and respond to potential or actual claims, liabilities, prohibited behavior, fraud, malicious activity, cheating, hacking or criminal activity;
s. To comply with and enforce legal requirements, legal rights, agreements, and policies governing your use of our Games and Services arising from any contracts entered between you and us (including billing and collection); and
t. For any other purpose as we deem, in our sole discretion, to be necessary or required to ensure the safety and/or integrity of our users, employees, third parties, public, and/or our Games and Services, or to comply with requirements of any applicable law at any given time.
In processing your personal information, our primary goal is to respond to your inquiries or process your requests efficiently. We are committed to lawful processing, often necessitated by legal obligations or contractual necessities. Occasionally, we may seek your explicit consent for specific data uses, ensuring you have full control over your personal information. Should you choose to withdraw your consent for any reason, you are empowered to do so by contacting us using the provided details.
Your personal information is retained only for as long as necessary to fulfill the intended purposes or to provide our Games and Services. We are dedicated to maintaining your data for legitimate business needs, including legal compliance, dispute resolution, fraud prevention, or policy enforcement. Even upon the closure of your account or discontinuation of services, certain data may be retained as required or permitted by law. We ensure the anonymization or aggregation of data wherever possible, aligning with applicable legal standards.
Additionally, our commitment to data protection is exemplified by the assignment of Data Protection Officer (DPO) roles, based in Singapore, to oversee and enforce our data privacy practices. This ensures adherence to the PDPA and reflects our dedication to safeguarding your privacy. You are entitled to inquire about, request the deletion of, or amend your data at any time. For actions regarding the pedometer function or any other data-related concerns, please reach out to us directly.
6. HOW WE SHARE YOUR INFORMATION
We may share certain personal information (aggregated information about our users, and information that does not identify any individual or device, without restriction etc.) that we collect from you or that you provide to us with third parties to provide our Games and Services to you, including service providers that process personal information on behalf of us to provide our Games and Services to you, i.e., customer support and to manage our community. Some examples of these third parties are provided below. But we do not share your information with third parties for cross-context behavioral advertising.
a. Our Subsidiaries and Affiliates (ACEGO Pte Ltd, LinkPass Pte Ltd): We shall share your information with our affiliate companies for the purposes described in this Privacy Policy;
b. Our Contractors and Service Providers: We shall provide some of our Services through contractual arrangement with our contractors, services providers and other third parties that we use to support our businesses. We shall share your personal information with our service providers for all purposes described in this Privacy Policy (refer to Clause 4) and as reasonably deemed necessary by us in order to provide the Games and Services to you or to carry out your instruction i.e., payment instruction etc. When our contractors and service providers collect or receive your personal information, we shall demand for them to keep your personal information private and confidential, to use it only on our behalf and for the purposes stated and as required by this Privacy Policy;
c. Advertising Partners: Our Games and Services include third-party advertising partners’ tracking tools (e.g., cookies) which collect information about you and your use of our Services (such as your IP address, device identifier, pages visited, browser information, location, time of day, and advertisement clicked or viewed etc.). Third- party advertising partners may use such data (and similar information collected from other websites) for the purpose of delivering targeted advertising to you. These companies may combine the information collected from our websites and applications with information that they collected over time and across different platforms, and they may operate under their own privacy policies which differ from ours (refer to Clause 6, vii);
d. Other Business Partners: We shall share your information with third-party app stores, game platforms, NFT marketplaces, and other business partners with whom we use to offer our Games and Services to you;
e. Third-party plugin(s): Third-party social media features and tools integrated into our Games and Services (such as Facebook “Share” button) are hosted by a third party, who may also collect information when you use our Games and Services. These Third- party features and tools are subject to the privacy policy of the third party that provides it. Not limited to the above, we shall share your information with third party program restriction providers to block cheating tools and unauthorized programs on our Games and Services;
f. Social features: When you use the social features of our Games and Services, your information such as your name, nickname, username, profile, image, game progress and score, or any other information that you transmit or post using such social features, will be shared with your recipient or the public in general. For example, any information that you include in your public profile will be visible to others. In addition, you can post or display your content on public areas of our Games and Services, such as player forums or bulletin boards, or a third-party social media network that you signed on. You agree that your information posted on or transmitted through our Services (hereinafter referred to as “User Content”) are posted and transmitted to others at your own risk. We cannot control the actions of other users or third parties with whom you choose to share your User Content (refer to Clause 5). As such, we are unable to and do not guarantee that your User Content or public User Content will not be viewed by unauthorized person(s);
g. Business Transfer: In the event that NTWorld undergoes a business transaction, such as a merger, acquisition, dissolution (including bankruptcy), change of control, or a sale of all or a portion of our assets, customer information, including personally identifiable information, including preparation of any of such transactions, we shall and/or may share, disclose or transfer any or all of your information, including personal information,
to the successor. Any third party to which we transfer or sell our assets will have the right to continue to use the personal and other information that you have provided to us in the manner set out in this Privacy Policy;
h. Express Consent: With your express consent, we shall share any or all your information with other third parties for purposes deemed necessary to our business. You agree to share your information with such third-party recipients, who may use your information subject to their respective privacy policies;
i. Compliance with Law: We may also share your personal information when we determine that it is reasonably necessary to:
i. To comply with any legal obligation (for example, a court order or subpoena);
ii. To enforce and regulate our Terms and policies and/or any other agreements;
iii. To protect rights, property, or safety of ourselves, our users, or others;
iv. For other purposes, as we reasonably believe are permitted by law or regulation;
v. We ensure to fully cooperate with law enforcement agencies in identifying those who use our Services for the purpose of conducting illegal activities; and
vi. We reserve the absolute right to report to law enforcement agencies on any activities that we believe in good faith to be unlawful etc.
j. Safe Gaming Environment: We may also share your personal information with anti- cheating detection providers and fraud prevention vendors to provide a safe and fair gaming environment;
k. Storage Services: We may also share your personal information with cloud computing service providers to provide cloud storage services;
l. Payment Service Providers: We may also share your personal information with payment service providers to assist with payment for transactions or to provide withdrawing service for users and/or sellers;
m. Marketing; We may also share your personal information with marketing platforms and marketing service providers for analytics services relating to player behavior, in order to tailor the Games and Service and to conduct marketing activities;
n. Survey: We may also share your personal information with online survey service providers in order to improve the game service;
o. Customer Service: We may also share your personal information with customer service providers to answer to user requests and/or inquiries;
p. Delivery: We may also share your personal information with delivery service providers to deliver goods to players; and
q. Real-time Transmission Providers: We may also share your personal information with real-time voice transmission platform providers to provide voice chat services.
We may share your information where such disclosure is essential to comply with a legal obligation or a lawful data access request, pursuant to a merger or acquisition, in line with our affiliates (LIST: ACEGO Pte Ltd, LinkPass Pte Ltd) for the purposes described in this Policy, or where you have otherwise provided your consent or at your discretion.
7. COOKIES AND RELATED TECHNOLOGIES (INCLUSIVE OF TRACKING)
We and third-party partners, such as analytics providers, advertising networks and other advertising service providers use cookies and other technologies to recognize your browser or device, learn more about your interests, and provide you with a personalized experience, essential features and targeted services etc. Approved third parties may also set cookies and related technologies when you use our Games and Services.
i. Cookies
Cookies are small files downloaded to your computer (if your browser is enabled to accept cookies) to track movements within websites and to customize your experience within the website. Most Internet browsers will allow you to erase cookies from your computer hard drive, block acceptance of cookies, or receive a warning before a cookie is stored. You should refer to your browser instructions or “Help” screen to learn more about how to manage cookies. Please note, however, that if you block cookies, some portions of our websites may not function properly.
For example, we use:
a) Security and Service Integrity Cookies: We use security-based cookies to ensure the security of our Services. We may, among other things, use the information obtained from our Security and Service Integrity Cookies to detect fraudulent or abusive activities, protect the safety of our users, and enforce our Terms of Service and other user agreements. These cookies are mandatory and shall not be blocked should you wish to use our Service.
b) Performance and Functional Cookies: We use analytics and investigation cookies to collect information about how visitors use our Services, including our audience size, usage patterns, and the types of devices used. We may use this information to create aggregated information and statistics reports and to assist in improving our Services. We also use feature tracking cookies to collect information about how our Services are performing. We may use this information to create reports and improve our Services.
c) Advertising Cookies: We use advertising cookies to personalize the advertisements displayed to you on our Services and on third party websites and services.
It may be possible to refuse to accept cookies by activating the appropriate setting on your browser or smartphone. However, kindly note that if you select this setting, you may be unable to access certain parts of our Services (refer to Clause 7).
Disclaimer: We do not control cookies in third party ads, and you are encouraged to check the privacy policies of advertisers and/or ad services to learn about their use of cookies and other technology. Ads appearing on our websites may be delivered to you by third-party advertising companies. These companies may use information about your visits to our websites in order to provide advertisements to you and other sites about goods and services that may be of interest to you.
ii. Website Analytics
We use analytics services on our websites to allow us to record information on the use of this Site and to constantly improve our offering.
Our Games and Services uses Google® Analytics, a web analysis services offered by Google Inc. (“Google”). We may use the following advertising functions of Google® Analytics and collect personal information as provided by Google, and you may withdraw your consent by deactivating such functions in Google’s advertising settings: Remarketing by using Google® Analytics; Google® Display Network Exposure Report; Google® Analytics Demographics and Interests Report; and Integrated service allowing the collection of data through Google® Analytics by using advertising cookies and anonymous IDs.
More information about Google’s own privacy policy can be found at: https://www.google.com/policies/privacy.
If you wish to opt-out from your information or data being used by Google Analytics, you may download the Google Analytics Opt-out Browser Add-on available here: https://tools.google.com/dlpage/gaoptout
iii. Anti-Cheat and Fraud Prevention Technology
We strive to provide a safe and fair gaming environment for all players. When you play the Game, we or third parties may use cookies and similar technologies, or collect data about your machine or device, for fraud prevention, security, and authentication purposes.
iv. International Data Transfers
We operate globally and to provide our Games and Services, we may transfer your data to countries and other regions outside of the country where you are located. If your personal information is transferred, stored, or processed by us, we take reasonable steps to safeguard the privacy of your personal information, including entering into confidentiality and standard contractual clauses with vendors where deemed necessary and appropriate. Additional information concerning the international transfer of your information is available depending on your region.
v. Retaining and Deleting Personal Information
In principle, we will remove your personal information without delay after the purpose of collecting personal information is achieved. Personal information stored in physical form will be shredded or incinerated, and personal information stored electronically will be removed using technical measures in a way that the information cannot be reproduced. However, we may retain your personal information even after you have closed your account with us or we have ceased providing Services to you, if retention of your personal information is reasonably necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes, prevent fraud, cheating or abuse, or enforce this Policy or any other agreement we may have with a player.
vi. Our Policy Concerning Children
We do not knowingly collect, use, store, or share any information about children under 18 without verifiable parental consent or as permitted by law. If you are a parent or guardian and you believe your child has provided us with information, you can contact us and request your child’s information to be deleted from our system.
vii. Links and Third Party Services
If you click on a link to a third-party website, including, without limitation, an advertisement, you will leave our website and go to the website that you have selected. Because we cannot control the activities of third parties, we cannot guarantee that they will adhere to the same privacy and security practices as we do. We encourage you to review the privacy policies of any other service provider from whom you request services. If you visit a third-party website that is linked to our Games and Services, you should consult that site’s privacy policy before providing any personal information.
viii. Security of Your Information
We have put in place appropriate security measures, including encryption and de-identification, to protect your personal information. In addition, we shall limit access to your personal information to those employees, agents, persons, or companies who have a business need to know or access the information. They will only process your personal information on our instructions, and they are subject to a duty of confidentiality where appropriate. Please note, however, that no data transmission over the internet is 100% secure, and that complete security of any information we collect and use therefore cannot be guaranteed. Our information protection activities are annually audited by external authorities consistent with the applicable laws.
ix. Your Privacy Rights
Subject to limitations in applicable law, you are entitled to object to or request the restriction of processing of your personal information, and to request access to, rectification, erasure, and portability of your own personal information. To make a request concerning your rights or if you have any other questions, please contact us by sending an email to the address specified in the “Contact Us” section (refer Clause 17). We shall respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
x. Amendments
We may amend, at our discretion, any portion of this Policy at any time by posting or displaying the amended Policy on our Games and Services. If we make material changes, we will post a prominent notice on our websites or in our Games and Services or give you other reasonable notice before any material changes take effect. All other changes are effective upon posting.
xi. Contact Us
If you have any questions about this Policy, or your dealings with our Games and Services, please contact us by sending an email to [email protected].
This Privacy Policy has been translated into other languages for your convenience. In case of any discrepancies between the English version and the other versions, the English version shall prevail.
8. THIRD-PARTY SITES AND SERVICES COLLECTING INFORMATION
Our Services may contain links to third-party sites or third-party services. These third parties may have privacy policies and data practices different from ours. We do not control and are not responsible for the privacy policies or practices of such third-party sites or services. You should consult the privacy policy of each third-party site or service before using them (refer Clause 6, vii).
In addition, when you use our Services, certain third parties, such as advertisers, ad networks, and ad servers, analytic companies, may use automatic information collection technologies to collect information about you or your device. These third parties may use cookies and other tracking technologies to collect information about you when you use our Services or when you view or click on advertisements. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites, apps, and other online services. websites. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. Third-party providers who may operate within our Services collect personal information are listed below.
Our ad serving and analytics providers include the following companies:
9. YOUR CHOICES ABOUT OUR COLLECTION, USE, AND DISCLOSURE OF YOUR INFORMATION
We strive to provide you with choices regarding our collection and use of your personal information. The specific choices available may vary depending on the Service you use.
Promotional messages from us. If you do not want us to use your contact information for marketing purposes, you can opt out by sending us your request via email to [email protected]. You can also unsubscribe from our marketing communication by clicking the unsubscribe link provided in our email.
Tracking technologies. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies or block the use of other tracking technologies, some parts of our Services may then be inaccessible or not function property.
Targeted advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers' target-audience preferences, you can opt-out by taking one of the following actions:
a. Websites: You can adjust your browser setting to limit certain online tracking, such as cookies.
b. Applications: You can enable the “Opt out of interest-based ads” (Android) or “Limit Ad Tracking” (iOS) settings on your mobile device and reset your advertising identifier.
c. Networking Advertising Initiative (“NAI”) and Digital Advertising Alliance (“DAA”): Some companies serving advertisements in our Services may be members of NAI and/or DAA. You may opt out of targeted advertising by some or all the companies participating in NAI or DAA networks by visiting NAI’s Consumer Opt Out and DAA’s YourAdChoices pages. You will still see generic advertisements from them, but they will not be targeted based on your information or interest.
Residents in certain states and countries may have additional personal information rights and choices. Please see “Your Privacy Rights” section and other state or country specific notices provided in this Privacy Policy for more information.
10. HOW WE KEEP YOUR INFORMATION SECURE
The security of your personal information is important to us. We maintain appropriate technical and physical safeguards to protect your personal information against unauthorized access, loss and misuse. We take commercially reasonable security measures to protect your personal information, including encryption of sensitive information, firewalls, and IDS (intrusion detection system).
Although we take appropriate measures to safeguard against unauthorized disclosure or access of your information, no security measure is perfect. Thus, we cannot guarantee the security of your information. You hereby agree to use our Services at your own risk. We do not assume any responsibility for the unauthorized use or access of your information under our control.
11. SPECIAL NOTE TO INTERNATIONAL USERS
The use of the Website and Services and this Agreement is governed by and shall be construed and enforced under the laws of Singapore, without applying any conflicts of law principles that would require the application of the law of any other jurisdiction. You agree to submit to the personal non-exclusive jurisdiction in Singapore and any other court of competent jurisdiction chosen by us.
In the event of any dispute arising out of or in connection with this Agreement, including any question regarding its existence, validity, or termination, (a “Dispute”), we strongly encourage that a resolution first be sought through our Customer Support service.
You agree that in the event that a resolution is not obtained through our Customer Support service, such Dispute shall be referred by you and may be referred by us to and finally resolved by arbitration in Singapore in accordance with the Arbitration Rules of the Singapore International Arbitration Centre ("SIAC Rules") for the time being in force, which rules are deemed to be incorporated by reference in this clause. The Tribunal shall consist of three (3) arbitrators, with you appointing one (1) arbitrator and us appointing one (1) arbitrator and the third arbitrator to be selected by the two (2) arbitrators so appointed. The language of the arbitration shall be English.
Notwithstanding any of the foregoing, you agree that we are entitled to submit such Dispute for resolution through any other dispute resolution mechanism including the courts of any jurisdiction and we shall further be entitled to seek any injunctive or other equitable relief in the event of any breach or anticipatory breach by you, without any obligations of providing any bond or surety or proof of damages. You irrevocably waive all rights to seek any injunctive or other equitable relief or to enjoin or restrain the operation or exploitation of the Services or any part thereof. You further irrevocably waive all rights to a class or representative action or as a named or unnamed member in a class, consolidated, representative, or private attorney general action.
12. CHILDREN’S PRIVACY
Hereinafter referred to as the “child” or “children” means under the age of 13 (or other age as required by law), and the term “parent” includes legal guardians. Protecting children's privacy online is extremely important to us. We do not directly serve children under the age of 13. If you are a user of the country/region listed above and under the age of legal majority, you shall not play the Game without the consent of your parent or guardian. We also do not intentionally collect Data from children or minors through the Service. If you are the parent or guardian of a child and you believe that we have inadvertently received Data about that child, please contact us in accordance with our details as per Clause 17. We will delete the Data from our records as soon as possible. If you believe that we might have any Data from or about a child under the age of 13, please contact us as well.
Our Services are intended for the general audience. To play our Blockchain Games or use Services, you must be at least 18 years old. We do not knowingly collect, use or share any personal information about children without verifiable parental consent or as permitted by law. If you are a parent and you believe your child has provided us with personal information, you request your child’s information to be deleted from our system by contacting us at [email protected] or by visiting our Customer Center page.
If a player states that his/her age is under 13 (or the applicable age in the territory), we will seek consent from the child player’s parent before collecting personal information from that child player; except we may collect and use certain information from the child for limited purposes without obtaining parental consent where permitted to do so by law.
Where a parent has provided consent, a child may be able to use our Services much like any other user, and we may collect from the child the same types of personal information and use and share that information for the same purposes, as described in this Privacy Policy. If we make any material changes in the way we process your child's personal information, we will notify parents by email or by in-game notice to obtain verifiable parental consent for the new uses of your child's personal information.
Parents can review the personal information we have collected from their child and request it to be deleted. Parents can also revoke their previously provided consent to the collection or use of the child’s information. If you are a parent and wish to review, modify, or delete your child’s personal information, or withdraw consent, you may submit a request via email at [email protected] or by visiting our Customer Center page.
13. YOUR PRIVACY RIGHTS
Consumer privacy laws may provide their residents with additional rights regarding their personal information. You may have the following rights depending on where you live.
a) The right to access your personal information/ data portability. You may request, up to twice in a 12-month period, to access the personal information that we collected about you, including the categories of information and sources from which we collected it, the business purpose of using or sharing your information, and with whom we may share it. You may also request the specific pieces of personal information we collected about you in a commonly used and machine-readable format (also called a data portability request). Disclosure of certain information may be exempt under the applicable laws.
b) The right to delete certain personal information. You may request that we delete your personal information subject to certain exceptions under the applicable laws. For example, we may deny your deletion request if retaining the information is necessary for us or our service providers to provide services that you requested, protect against fraudulent or illegal activities, comply with a legal obligation, or make other internal and lawful uses permitted under the law. We will delete or deidentify personal information not subject to one of such exceptions from our records and will direct our service providers to take similar action.
c) The right to correct inaccuracies. You may request us to correct any inaccurate or incomplete information that we have about you.
d) The right to restrict certain processing. You may request the processing of your data be restricted under certain circumstances, such as when the accuracy of your data is disputed, the processing is unlawful, or you need the data for the exercise of defense of legal claims.
e) The right to object. You may have the right to object to our processing of your personal data for direct marketing purposes or research or statistical purposes, or processing based on certain legal grounds such as processing necessary for our or a third party’s legitimate interest or performing a task in the public interests.
f) The right to opt-out of automated individual decision-making, including profiling. Certain state residents have the right to opt-out of automated decision-making or profiling in furtherance of decisions that produce legal or similarly significant effects. We currently do not engage in "profiling" with such purpose or effect.
g) The right to opt-out of targeted advertising. You may have the right to opt out of personal data processing for targeted advertising and sales under the laws of some states. As explained in this Privacy Policy, certain information about you may be collected by or shared with our advertising partners for the purpose of delivering advertisements that may be more relevant or of interest to you. You may opt out of such sharing and disable targeted advertising at any time by following the steps described in the section titled “Your Choices About Our Collection, Use, and Disclosure of Your Information” or by submitting a request as directed below.
h) The right to nondiscrimination. We will not discriminate against you for exercising any of your privacy rights. Unless permitted by the law, we will not deny, charge different prices for, or provide a different level or quality of goods or services for choosing to exercise such rights. However, we may offer you certain financial incentives permitted under applicable laws that can result in different prices, rates, or quality levels.
How to exercise your rights. To exercise any of these rights, you can submit your request by using the contact details provided in the “How to Contact Us” section below.
Your request to access or delete your personal information must provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information. You do not need to create an account with us to submit a request to know or delete. However, we do consider requests made through your password protected account sufficiently verified when the request relates
to personal information associated with that specific account. For non-account holder, we may verify by asking and confirming unique details we have about you or your device.
If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
Authorized Agents. Only you, or someone legally authorized to act on your behalf, may exercise your rights. If your agent submits a request to know or a request to delete, we may ask you to confirm directly with us your identity and your designated agent’s authority to submit the request for you unless you have provided your agent with a valid power of attorney duly executed under the law of your residence.
14. PRIVACY NOTICE FOR CALIFORNIA RESIDENTS
This Privacy Notice for California Residents supplements the information contained in our Privacy Policy and applies solely to all visitors and users who reside in the State of California.
A. Notice at Collection.
We collect your personal information and sensitive personal information to support our business operations, including the business purposes described in “How We Use Your Information” section. Depending on how consumers use our Services, we may collect the following categories of personal information from consumers in California:
• Identifiers, such as name, nickname, address, email address, phone number, IP address, social media account or channel ID, store account number or username, player ID, and device identifier.
• Customer records, such as name, payment information, billing and shipping addresses, customer’s correspondences with us.
• Account details, including NTWorld account information with password and other login details, and, if the user uses our play-to-earn games or blockchain-based digital content services, a user’s digital wallet ID, email address, user key, user tag, and birthdate.
• Commercial information, including games and products purchased, acquired, or considered, NFT items purchased and traded, and other order, payment, and transaction records.
• Internet or network activities, such as details of a user’s access and use of our Services, including, games accessed, game progress and scores, pages visited and a user’s interaction with online content.
• Geolocation data, such as approximate location derived from IP address or country code.
• Technical data about a user’s device, software, and system, including, device identifier, model, operating system, browser type, language setting, RAM, CPU, hard drive, storage device information, applications installed on the device, the device’s telephone number, browser type, language setting, and device event information, including crash reports and system activity details.
• User profile information, including birthdate, country, photo, and any other information that a user may provide.
• Content and information that users post, publish or display on our Websites or Applications.
• Content of users’ text messages and chats with others through our Services.
• Inferences drawn from other personal information, including your responses to surveys.
If you are a California resident, kindly note that we do not sell your personal information or share it with third parties for the purpose of targeted advertising.
In general, we retain your personal information for as long as necessary to fulfill the purposes for which it was obtained and to provide our Services. We may retain your personal information even after you have closed your account with us, or we have ceased providing Services to you if retention of your information is reasonably necessary for our legal or legitimate business reasons.
Please review our full Privacy Policy for additional details.
B. Additional Information for California Residents.
Personal Information Categories. We obtained the categories of personal information listed above from the sources listed in Clause 2 (“What Information We Collect”).
We may use or disclose the personal information we collect for one or more of the business purposes described in Clause 4 (“How We Use Your Information”)
Sharing Personal Information. In the preceding 12 months, we have disclosed the following categories of personal information to the third-party categories indicated in the chart below for one of more business purposes listed in Clause 4 (“How We Use Your Information”) except for targeted advertising.
Personal Information Categories | Category of Third-Party Recipients |
1. Identifiers** Subsidiaries and affiliates | Service providers, [such as customer support, IT and cyber security providers.] |
2. Customer records** | Subsidiaries and affiliates. Service providers, [such as payment processors, customer support and IT providers]. Other business partners, [such as third-party app stores, game platforms, and NFT marketplaces.] |
3. Account details** | Subsidiaries and affiliates (such as PID, nickname) |
4. Commercial information** | Subsidiaries and affiliates [such as customer support and purchase history] |
5. Internet or network activities** | Subsidiaries and affiliates Service providers, [such as customer support, IT and cyber security providers.] |
6. Geolocation data** | Service providers, [such as may be derived from your IP address] |
7. Technical data about a user’s device, software, and system** | Subsidiaries and affiliates. |
8. User profile information** | To all with access to our Services |
9. User posted content** | To all with access to our Services |
10. Content of users’ text messages and chats** | Service providers, [such as customer support.] |
11. Your survey responses** | Service providers, [such as customer support.] |
We have not sold or shared the personal information of California consumers for the purpose of targeted advertising in the preceding 12 months, and we do not have actual knowledge of any sale of personal information of California consumers under 16 years of age.
Sensitive Personal Information. Sensitive personal information is a subtype of personal information consisting of specific information categories. While we collect certain information that falls within this information categories, we use it only for limited purposes that do not require us to offer you the option to limit our use of such information.
Your rights and choices. The California Consumer Privacy Act (“CCPA”) provides California residents with specific rights regarding their personal information. Such rights include among others the right to access your personal information, the right to delete certain personal information, the right to correct inaccurate personal information, and the right not to receive discriminatory treatment for exercising your privacy rights conferred by the CCPA. Please see “Your Privacy Rights” section to understand how to exercise the above rights.
C. Privacy Rights for California Minors.
California residents under the age of 18 have the right to request removal of any content or information that he or she posted anywhere within our Services, such as public forums or message boards. You can make this request by contacting us at [email protected].
Please be aware that the removal of your information or content may not be complete or comprehensive, and residual copies of such removed information or content may remain on our servers. In addition, we are not obligated to remove any posted content or information that has been
copied or reposted by a third party, that has been rendered anonymous, or that we are required to keep by law.
Your rights under the General Data Protection Regulation (“GDPR”).
You have the right to request access to, correct, and erase the personal data that we hold about you, or object to the processing of your personal data under certain circumstances. You may also have the right to request that we transfer your personal data to another party.
Where you have provided your consent to the collection, processing, and transfer of your personal data, you may have the legal right to withdraw your consent under certain circumstances.
To exercise your rights described above or to withdraw your consent, if applicable, contact us by using the contact details set out in the “How to Contact Us” section below. Any such communication must be in writing.
If you have any questions or concerns about our processing of your personal data or would like to make an access or other request, you can always contact us. But, if you have any unresolved concerns, you also have the right to make a complaint with the data protection authority in your jurisdiction.
15. Appendix. SUPPLEMENTAL TERMS – JURISDICTION SPECIFIC
1. EEA and UK
If you are in the European Economic Area (EEA) or the UK, you may lodge a complaint with an applicable data protection authority for your country or region where an alleged infringement of applicable data protection law occurs.
i. International Data Transfer
If we transfer your data outside of the EEA to a country that is not recognized by the European Commission as ensuring an adequate level of data protection, we endeavor to apply suitable measures to safeguard your personal data in accordance with applicable data protection and privacy laws. These safeguards may include data transfer agreements implementing the latest standard contractual clauses (a form of data transfer agreement pre-approved by the European Commission as providing adequate safeguards for personal data). You may ask for a copy of such appropriate measures by contacting us as set out in this Policy. We otherwise transfer personal data with consent; to fulfil a contract with you; or to fulfill a compelling legitimate interest in a manner that does not outweigh your rights and freedoms.
ii. Your Privacy Rights
You have a right to request disclosure of your personal data retained by us (“Retained Personal Data”) and purpose of use thereof, disclosure of records of third-party transfer, correction, addition, deletion and discontinuance of the use and third-party transfer of the Retained Personal Data. To make a request concerning your rights above, please contact us by sending an email to [email protected]. You have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how we process your personal information. The data protection authority you can lodge a complaint with may be that of your habitual residence, where you work, or where we are established.
2. Southeast Asia (Brunei, Burma (Myanmar), Cambodia, Timor-Leste, Indonesia, Laos, Vietnam, Malaysia, the Philippines, Singapore, and Thailand)
i. Our Policy Concerning Underage Users
This Game and/or Service are not intended for underage users. Thus, underage users should not use the Game and/or Service unless parental consent is provided. We do not knowingly collect, use, or share any personal information for those who are under 18 years of age without the consent and verification of the underage users’ parent or guardian, or unless permitted by law. If you are under the age of 18 years, you will be asked to provide the mobile phone number of your parent or guardian to confirm that you are legally eligible to play the game. If you are a parent or guardian and you believe your child under 18 years of age has provided us with their personal information without your consent, you can contact us and request that your child’s information be deleted from our system.
ii. Sensitive Personal Information
We shall collect sensitive information (payment information, Proof ID number, etc.) while we are operating our Games or using our Service. We will collect or process your sensitive information with your consent.
iii. International data transfers
For international users, your personal information will be stored and processed on our secure servers located in Singapore. The access to your personal information is limited to our employees, agents and contracted third parties who are bound by strict confidentiality agreements and have access only on a business need-to-know basis. Separately, we may transfer your data to contracted third party service providers, who may be in a different country or region, to operate the game service and/or to meet any legal requirements. In the event of transfer to another country or region, we will take steps to ensure that your information receives the same level of protection as if it had remained in Southeast Asia. Should we transfer your information to other countries, we shall ensure to protect your personal information with multiple layers of security, including leading encryption technology.
3. California
California law grants California residents’ certain rights and imposes restrictions on business practices as set forth below:
i. Do-Not-Sell. California residents have the right to opt out of our sale of their personal information. You can click the button ‘Do Not Sell My Personal Information’ on the screen if do not want us to provide your personal information to any third parties. We do not sell personal information about residents who we know are younger than 16 years old.
ii. Initial Notice. We are required to notify California residents, at or before the point of collection of their personal information, the categories of personal information collected and the purposes for which such information is used. We will make this Privacy Policy available to Users online, in order to satisfy this requirement.
iii. Requests to Delete. Subject to certain exceptions, California residents have the right to, at no charge, request deletion of their personal information that we have collected about them and to have such personal information deleted, except where an exemption applies. To send the request, please email [email protected], and we will proceed with it within 30 days.
iv. Request to Know. California residents have the right to request and subject to certain exemptions, receive a copy of the specific pieces of personal information that we have collected about them in the prior 12 months and to have this delivered, free of charge by email, readily useable format that allows the individual to transmit this information to another entity without hindrance. To send the request, please email [email protected] and we will proceed with it within 30 days. California residents also have the right to request that we provide them certain information about how we have handled their personal information in the prior 12 months, including the:
■ categories of personal information collected;
■ categories of sources of personal information;
■ business and/or commercial purposes for collecting and selling their personal information;
■ categories of third parties/with whom we have disclosed or shared their personal information;
■ categories of personal information that we have disclosed or shared with a third party for a business purpose;
■ categories of third parties to whom the residents' personal information has been sold and the specific categories of personal information sold to each category of third party; and
■ California residents may make a Request to Know up to twice every 12 months.
We will respond to verifiable requests received from California residents as required by law.
v. Right to Non-Discrimination. The CCPA prohibits discrimination against California residents for exercising their rights under the CCPA. Discrimination may exist where a business denies or provides a different level or quality of goods or services, or charges (or suggests that it will charge) different prices, rates, or penalties on residents who exercise their CCPA rights, unless doing so is reasonably related to the value provided to the business by the residents' data.
vi. Financial Incentives. A business may offer financial incentives for the collection, sale, or deletion of California residents' personal information, provided it is not unjust, unreasonable, coercive, or usurious, and is made available in compliance with applicable transparency, informed consent, and opt-out requirements. California residents have the right to be notified of any financial incentives offers and their material terms, the right to opt-out of such incentives at any time and may not be included in such incentives without their prior informed opt-in consent; we do not offer any such incentives at this time.
vii. Your Rights Under California's Shine-the-Light Law. We do not share personal information collected online with unaffiliated third parties for their own direct marketing purposes and will not do so unless you agree to such disclosure. If you are a California resident and you still believe your information has been shared or have general questions about how your information may have been shared, you may contact us by requesting a list of the third parties to which we have disclosed personally identifiable information about you for their own direct marketing purposes. You may make one request per year. In your request, please attest to the fact that you are a California resident and provide a current California address for your response. You may request this information in writing by contacting us via the contact details set out in Clause 17.
4. Nevada
i. Do-Not-Sell. If you are a Nevada resident, we do not sell your personal information as that term is defined under state law, Nonetheless, if you are a Nevada resident who purchased our game items or goods from us, you may submit a request to record your preference to opt out for the future by emailing us at [email protected]. However, please note that we currently do not sell data triggering that statute’s opt-out requirements.
16. WHERE WE HOLD YOUR INFORMATION
Your personal information may be transferred to, and stored at, a destination outside of your country or jurisdiction, including but not limited to our data center in Singapore. It may also be processed by personnel of our affiliates and third-party service providers who may operate outside of your country or jurisdiction. In such a case, we will take reasonable steps to require such a third party in possession of your personal information to take commercially reasonable security measures to protect the information. On the other hand, the data and privacy protection laws of other countries may not be as comprehensive as those laws in your country of residence. By using our Services, you consent to your personal
information being transferred to recipients in other countries and being stored and processed on the servers located in other countries.
Where necessary and appropriate, we utilize Standard Contractual Clauses approved by the European Commission to enable the transfer of personal information out of the EEA and United Kingdom to Singapore and other countries.
17. FEES AND PAYMENT (BILLING AND SUBSCRIPTIONS)
In the game "Parallel World," Rare Earth serves as the in-Game currency. Players can utilize Rare Earth for land development, city upgrades, city expansion, cash exchange, and the purchase of items. Players can acquire Rare Earth through mining, investments in mines, or by directly purchasing it through IAPs. Players can purchase Rare Earth directly through IAP using real-world currency i.e., Cash. Our pricing structure is based on packages of Rare Earth, such as 10 Rare Earth, 50 Rare Earth, 100 Rare Earth, and so on. We may also implement discounts on certain packages.
All pricing and payment terms for Assets are as indicated at point of sale (Cash is the currency in the Parallel World) or otherwise on the Services, and any payment obligations you incur are binding at the time of purchase. You shall not substitute Cash with any other currency, other than the currency in which you have contracted to pay at the time of purchase i.e., Cash. This is to ensure that there shall be no fluctuation in the value of any currency at any material time, that may impact or excuse your obligations with respect to any purchase made online. Any additional payment method (other than Cash) that is accepted as a payment method by NTWorld is subject to change at the sole discretion of NTWorld and none other.
18. CHANGES TO OUR PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in technology, law, our operations, or any other reason we determine is necessary or appropriate, so please review it frequently. We will indicate on the cover page of this Privacy Policy to indicate the recent most date on which the policy was last updated. Please review this Privacy Policy every time you access or use our Service to make sure that you have reviewed the most recent version. We will notify you if any substantial change occurs. We reserve the right to modify and/or make changes to this Privacy Policy at any time.
If we make any material change, we will notify you via a notice on our home page or by other appropriate means of enhanced notice if we are required by applicable laws. Changes to this Privacy Policy will take effect immediately upon posting on our Website unless we state otherwise in writing. We may update this Privacy Policy from time to time, so you should review this Privacy Policy regularly to ensure you are familiar with any change to it. We will show the “last updated date” at the top of this Policy when we update it. Your continued access or use of our Services, including any of Services available through any third-party platforms, after the effective date of the policy update will be deemed an acceptance of and an agreement to the Privacy Policy as changed.
19. HOW TO CONTACT US
If you have any questions about this Privacy Policy or grievances with respect to processing your information, or you would like to exercise any of your data protection rights, please do not hesitate to reach out to us. Our Contact Details is set out below:
• Address: NTWORLD PTE. LTD, 60 PAYA LEBAR ROAD #05-07, PAYA LEBAR SQUARE, SINGAPORE 409 051
• Telephone: +65 9763 5848
• E-mail: [email protected]
• Customer Center Website: ntworld.com.sg/help
We will provide feedback to your concerns and shall redress the grievances on an expeditious basis within 30 days of receipt of grievance.
Thank you for playing our game